09vet is fully transparent about how your personal data is collected, stored, and used. This privacy policy explains clearly — where your data goes, how it is kept secure, and what rights you have.
A quick overview of the key pillars of our privacy policy
All your data on 09vet is protected with 256-bit SSL encryption. Bank-level security is in place to ensure no hacker or third party can access your information.
Your personal information is never sold to advertisers or third parties. 09vet uses your data solely to provide its services — nothing more.
We only collect information that is genuinely necessary to provide our services. Data that isn't needed is neither requested nor stored.
You have the full right to view, correct, and delete your own data. You may exercise these rights at any time by contacting us.
09vet is fully transparent about what cookies it uses and why. You have the option to reject non-essential cookies.
Users will be notified via email or platform notification before any changes to the privacy policy are made. No silent updates will take place.
This Privacy Policy applies to 09vet (https://09vet.app) and all associated services and applications. By using the platform, you are deemed to have accepted this policy.
09vet is a trusted online gaming and betting platform in Bangladesh. We believe that protecting user privacy is not merely a legal obligation — it is our ethical responsibility. This Privacy Policy is designed to give you a clear understanding of what personal information 09vet collects, where it is stored, and how it is used.
This policy applies to the 09vet website, mobile app, customer service channels, and any digital touchpoint associated with the platform. It applies even if you access the platform from outside Bangladesh.
We may update this Privacy Policy from time to time. The date of each revision will be noted at the top of the page. For significant changes, advance notice will be provided via your registered email or a platform notification.
This Privacy Policy covers 09vet's Terms & Conditions and Responsible Gaming Policycomplements this document. Reading all three together will give you the full picture.
09vet only collects information necessary to provide its services. A breakdown of each data category is provided below:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Age & Identity Verification | ✅ Yes |
| Mobile Number | Payment & Communications | ✅ Yes |
| Email Address | Notifications & Security | ✅ Yes |
| NID / Passport | KYC Legal Obligation | ✅ For Withdrawals |
| IP Address | Security & Fraud Prevention | 🔄 Automatic |
| Device information | Platform Optimisation | 🔄 Automatic |
09vet uses collected data for specific, legitimate purposes only. A clear breakdown of each use is provided below:
09vet never sells or rents your personal information to third parties for advertising purposes. This is the most fundamental commitment in our privacy policy.
09vet shares your data only in very limited circumstances and strictly for legitimate reasons. Information may be shared in the following cases:
Transaction data is shared with bKash, Nagad, Rocket, and other approved payment gateways as required to process payments. Each of these partners maintains its own privacy policy.
09vet is legally required to disclose information upon valid instruction from the Bangladesh Financial Intelligence Unit (BFIU), law enforcement agencies, or a court of law.
Minimum necessary data is shared with cloud hosting, cybersecurity, and analytics providers used to operate the platform. These providers are contractually bound to keep all data confidential.
09vet never sells your data to third-party advertisers, data brokers, or any other commercial entity. No such sharing will take place without your explicit consent.
09vet uses various types of cookies and tracking technologies on the platform. Cookies are small text files stored on your device that help the platform recognise you.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain platform features to stop working.
09vet retains data until its intended purpose has been fulfilled or as required by legal obligations. Retention periods for different types of data are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information (active) | For the duration of the account | Service Delivery |
| Transaction Records | 5 years after account closure | AML Legal Obligations |
| KYC documents | 5 years after account closure | Regulatory Compliance |
| Customer Support Communications | 2 Years | Quality Control |
| Analytics Data | 1 year (anonymised) | Platform Development |
| Marketing Consent Records | Until Consent is Withdrawn | Legal Evidence |
* Retention periods may be extended in the event of a legal dispute or investigation.
Every registered user on 09vet has the following rights over their personal data:
You can request to see what information 09vet holds about you. We will send you a complete list within 30 days.
If any of your stored information is incorrect, you may request a correction. This can be done through the Help Center.
After account closure, you may request deletion of any data that no longer needs to be retained for legal compliance purposes.
You can object to your data being used for marketing communications or non-essential purposes. Your objection will be respected.
You may request a copy of your account data in a machine-readable format.
If you no longer wish to receive promotional emails or SMS, click the unsubscribe link at the bottom of any message.
To exercise these rights, contact our Help Center Contact us or send an email to support@09vet.app.
09vet is strictly an adults-only (18+) platform. We do not knowingly collect personal information from anyone under the age of 18. Age is verified at registration, and proof of age may be requested in cases of doubt.
If a parent or guardian discovers that their minor child has created an account on 09vet, please contact us immediately at support@09vet.app. We will promptly close the account and delete any collected data.
To learn more about our protections for minors, visit our Responsible Gaming View the page.
09vet employs industry-standard technical and organizational measures to keep your data secure. The core components of our security framework are:
Users also play a role in keeping their own accounts secure — use a strong password, enable 2FA, and never share your password with anyone.
09vet reserves the right to update this privacy policy as needed. For any changes:
For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:
This privacy policy is built in accordance with applicable data protection laws in Bangladesh and international best practices. We are always here to address any concerns you may have.
Your privacy is our priority. Join millions of trusted users across Bangladesh on 09vet and enjoy a safe experience.